Returns & Exchanges
Our Guarantee
We want you to be completely satisfied with your purchase from QUQ. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. Simply contact us within 30 days of receiving your order to initiate a return or exchange. Products must be in new, unused condition with all original packaging to qualify for a refund or exchange.
How to Return an Item
To initiate a return or exchange, please contact us at returns@quq.com with your order number and reason for return. We will provide you with a return shipping label and instructions for returning your item. Once we receive your return, we will process your refund or exchange within 5-7 business days. If you have any questions about our return policy, please contact us at returns@quq.com.